Data Processing
How we collect, process, and protect your professional data
Data Processing Overview
SimpliQ processes professional data through an Agentic AI platform, purpose-built to think, adapt, and act across your go-to-market outreach strategy. This document outlines how we manage your data in accordance with GDPR, CCPA, and other applicable privacy regulations.
We are committed to transparency in our data practices and ensuring you have full control over your personal and professional information.
Legal Basis for Processing
Contractual Necessity
We process your data to deliver the Agentic AI platform, purpose-built to think, adapt, and act across your go-to-market outreach strategy, including features like campaign management, message personalization, and connection outreach.
Legitimate Interest
We analyze usage patterns and campaign performance to improve our AI algorithms and provide better networking recommendations.
Consent
For optional features like advanced analytics or third-party integrations, we obtain explicit consent before processing additional data.
Data Categories We Process
Account Information
Name and contact details
LinkedIn profile information
Company and role details
Campaign Data
Outreach templates and messages
Target audience criteria
Campaign performance metrics
Usage Analytics
Platform interaction patterns
Feature usage statistics
System performance data
Communication Records
Support conversations
Feedback and suggestions
Training and onboarding logs
Processing Purposes & Activities
Service Delivery
Executing go-to-market outreach strategies, personalizing prospect messages, managing connection flows, and delivering actionable performance analytics.
AI Model Training
Improving our AI algorithms to provide better networking recommendations, message optimization, and response rate predictions.
Platform Optimization
Analyzing usage patterns to enhance user experience, optimize system performance, and develop new features.
Compliance & Security
Monitoring policy-aligned activity across user campaigns, detecting violations, and securing your growth
Data Retention & Deletion
Active Account Data
Retained for the duration of your subscription plus 90 days for service continuity and support purposes.
Campaign History
Stored for up to 2 years for analytics and compliance purposes, then automatically archived or deleted.
Aggregated Analytics
De-identified performance data may be retained indefinitely for product improvement and industry insights.
Legal Compliance
Some data may be retained longer when required by law, regulation, or ongoing legal proceedings.
Your Data Rights
Under GDPR, CCPA, and other privacy laws, you have the following rights regarding your personal data:
Right to Access
Request copies of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your data
Right to Portability
Export your data in machine-readable format
Right to Restrict
Limit how we process your data
Right to Object
Opt-out of certain processing activities
To exercise your rights: Email us at [email protected] with your request. We'll respond within 30 days.
Data Protection Contact
For questions about data processing, privacy rights, or to report concerns:
Data Protection Officer: [email protected]
Privacy Team: [email protected]
Response Time: Within 72 hours for urgent matters