Terms of Service
Last updated: October 1, 2025
1. Acceptance of Terms
By accessing or using SimpliQ's services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the service.
These Terms apply to all visitors, users, and others who access or use our Agentic AI platform, purpose-built to think, adapt, and act across your go-to-market outreach strategy.
2. Description of Service
SimpliQ provides an Agentic AI platform, purpose-built to think, adapt, and act across your go-to-market outreach strategy. Prospect discovery and screening, message personalization, and meeting scheduling for sales teams, marketing professionals, and recruiters.
Our platform enables your Agentic AI to operationalize your growth strategy with intelligence, precision, and accountability, ensuring outreach at scale without sacrificing personalization or trust.
3. User Responsibilities
Account Security
You are responsible for safeguarding your account credentials and all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
Prohibited Uses
- Sending spam, unsolicited messages, or engaging in abusive outreach practices
- Violating any applicable laws or regulations
- Impersonating others or providing false information
- Attempting to gain unauthorized access to other users' accounts or data
- Using the service for illegal activities or harassment
LinkedIn Compliance
You are responsible for ensuring your use of SimpliQ complies with LinkedIn's Terms of Service and User Agreement. This includes respecting connection limits, messaging guidelines, and data usage policies.
SimpliQ is an independent service and has no affiliation with, nor does it represent, LinkedIn in any way. SimpliQ is not produced, endorsed or certified by LinkedIn. All LinkedIn™ logos and trademarks displayed on this tool are property of LinkedIn.
Email Compliance
You are responsible for ensuring your use of SimpliQ's email automation complies with applicable email marketing laws and regulations including CAN-SPAM, GDPR, and CASL. This includes obtaining proper consent from recipients, providing accurate sender information, using legitimate contact sources, and complying with data protection policies.
4. AI and Data Processing
SimpliQ uses artificial intelligence to analyze prospect data, generate personalized messages, and optimize outreach campaigns. By using our service, you consent to this AI processing of your data and prospect information.
Our AI systems are designed to respect privacy and comply with data protection regulations. See our Privacy Policy and AI Usage Terms for detailed information about data handling.
5. Subscription and Payment
SimpliQ operates on a subscription basis. Payment is due in advance for each billing cycle. Failure to pay may result in service suspension or termination.
AI credits and prospect quotas are allocated per billing cycle and do not roll over unless specified. Additional credits or prospects can be purchased as add-ons.
We reserve the right to change pricing with 30 days' notice.
6. Refund Policy
Except when required by law, paid Subscription fees are non-refundable. If you are unsatisfied with our services, please email us at [email protected]
7. Intellectual Property
The SimpliQ platform, including its AI models, algorithms, software, and content, is owned by SimpliQ and protected by intellectual property laws. Users are granted a limited, non-exclusive license to use the service.
You retain ownership of your data and content. By using SimpliQ, you grant us permission to process your data to provide and improve our services.
8. Service Availability
We strive to maintain high service availability but cannot guarantee uninterrupted access. Scheduled maintenance will be announced in advance when possible.
LinkedIn API changes, rate limits, or third-party service disruptions may affect service functionality. We will work to minimize such impacts but cannot be held liable for external service dependencies.
9. Limitation of Liability
SimpliQ's liability is limited to the amount paid by you for the service in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages.
You acknowledge that LinkedIn outreach carries inherent risks, including potential account restrictions. SimpliQ is not responsible for LinkedIn actions taken against your account.
10. Termination
Either party may terminate this agreement at any time. Upon termination, your access to the service will cease, and we will delete your data in accordance with our data retention policy.
We may terminate or suspend your account immediately for violations of these Terms and policies.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the service constitutes acceptance of modified Terms.
Significant changes will be communicated via email or platform notification.
12. Governing Law
These Terms are governed by the laws of Delaware, United States. Any disputes will be resolved in the courts of Delaware.
For questions about these Terms, please contact us at [email protected]